Terms of Service

Last Updated: October 21, 2026

Welcome to the website of Mental Health America of Lancaster-Lebanon Counties (“MHALC,” “MHA,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, www.mhalancaster.org, including its informational content, educational resources, donation features, links to event registrations, and other available features.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. About MHALC
Mental Health America of Lancaster-Lebanon Counties is a nonprofit organization dedicated to promoting mental health, providing education and advocacy, and connecting individuals and families with resources and support throughout Lancaster and Lebanon Counties.

Our website serves as a resource for individuals, families, professionals, community partners, donors, volunteers, and others interested in our mission and programs.

2. Acceptable Use
You may use this website for lawful, personal, educational, and informational purposes
consistent with our mission. When using our website, you agree not to:
• Use the website for unlawful, fraudulent, or harmful purposes.
• Attempt to gain unauthorized access to our website, systems, or information.
• Interfere with the website’s security, functionality, or availability.
• Introduce malicious software or attempt to compromise the website.
• Misrepresent your identity or affiliation with MHALC.
• Copy, reproduce, distribute, or use website content in violation of applicable laws or
intellectual property rights.

We reserve the right to restrict access to website features when reasonably necessary to protect our organization, visitors, or systems.

3. Informational and Educational Disclaimer

The content on this website is provided for general informational and educational purposes. We strive to provide useful, accurate, and current information; however, website content should not be considered a substitute for individualized professional advice, diagnosis, or treatment.

Information about mental health, wellness, advocacy, support groups, educational programs, and community resources is not a guarantee of a particular outcome or service.

Use of this website does not establish a therapist-client, provider-patient, or other professional relationship with MHALC.

MHALC does not provide emergency medical services through this website. If you or someone else is experiencing a mental health emergency or is in immediate danger, call 911 or go to the nearest emergency department. In the United States, you may also call or
text 988 to reach the Suicide & Crisis Lifeline.

4. Programs, Services, and Resources
Our website may describe MHALC programs, including mental health education, advocacy, support groups, community partnerships, and other services.

Information about eligibility, availability, schedules, and program requirements may change. Publication of information on this website does not guarantee that a service is available to every visitor or that a particular outcome will occur.

Please contact MHALC directly for current information about a program or service.

We reserve the right to modify, suspend, or discontinue website content and program information as needed.

5. Online Donations
Our website may provide links, forms, or embedded features that allow visitors to make donations to support MHALC’s mission.

Donation processing
Online donations may be processed through third-party fundraising platforms, payment processors, or donor management systems. When you make a donation, the applicable platform’s terms, privacy practices, and payment procedures may also apply.
Please review your donation amount, designation, payment information, and any recurring payment selection before submitting your contribution.

Recurring donations

If recurring donations are offered, the amount, frequency, and applicable cancellation procedures will be presented through the donation platform. Donors should review those details before completing their transaction.

For assistance with a recurring donation, please contact MHALC using the contact information provided below or follow the cancellation instructions supplied by the applicable platform.

Donation receipts and corrections
MHALC provides donation acknowledgments as applicable. If you have questions about a receipt, need to correct donor information, or believe a transaction was processed in error, please contact us.

Refunds
Refund requests, duplicate transactions, and other donation-related concerns will be reviewed in accordance with MHALC’s applicable donation policies and legal obligations. Please contact us to discuss your request. A refund is not guaranteed.

Tax considerations
Donors are responsible for consulting their own tax advisers regarding the tax treatment or deductibility of their contributions. Donation acknowledgments will be provided as applicable.

6. Events and Registration Links
Our website may provide information and links to register for conferences, educational trainings, fundraisers, and other MHALC events. Some registrations may be completed on third-party websites rather than directly on the MHALC website.

When you follow an event registration link, you may be subject to additional terms, privacy policies, payment procedures, and registration requirements established by the applicable platform or event organizer.

Event fees, registration deadlines, eligibility requirements, cancellation procedures, and refund policies may vary by event. Please review the applicable event information before registering.

MHALC may update event schedules, speakers, locations, formats, or other details when necessary. If an event is changed or canceled, any applicable refunds or registration adjustments will be handled in accordance with the event’s stated policy and applicable law.

Questions about an MHALC-hosted event may be directed to our organization. Questions about transactions processed by a third-party platform may also need to be directed to that platform.

7. Intellectual Property
Unless otherwise indicated, website content—including text, articles, graphics, logos, photographs, videos, publications, and educational materials—is owned by MHALC or used with permission and may be protected by intellectual property laws.

You may access and share links to our publicly available content for personal, educational, and non-commercial purposes.

When sharing or reproducing permitted materials, please preserve applicable copyright notices and attribution. You may not reproduce, modify, distribute, publish, sell, or commercially exploit website materials without appropriate permission, except where permitted by law.

Requests to reproduce or use MHALC materials may be directed to mha@mhalancaster.org.

8. Third-Party Websites and Services
Our website may contain links to external websites, fundraising platforms, event registration systems, social media services, and other third-party resources.

These external services are not necessarily operated or controlled by MHALC. We are not responsible for their content, availability, security, policies, or practices.

A link to an external website does not necessarily constitute an endorsement of that website, its content, or its services. When visiting a third-party website or submitting information through an external platform, please review that provider’s applicable terms and privacy policy.

9. Privacy and Personal Information
MHALC respects the privacy of individuals who visit our website and interact with our organization. Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy, available at: 
[MHALC Privacy Policy]

Certain website features, including donation forms and event registration links, may involve third-party service providers that collect or process information under their own privacy policies.

Please review our Privacy Policy and any applicable third-party privacy notices before submitting personal information.

10. Website Availability and Accuracy
We make reasonable efforts to maintain our website and provide useful, accurate, and current information. However, we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful components.
Website content may occasionally be incomplete, outdated, or inaccurate. We reserve the right to correct errors, update information, and modify website features without prior notice.

To the extent permitted by law, MHALC is not responsible for interruptions or unavailability arising from circumstances outside our reasonable control.

11. Disclaimer of Warranties
To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

MHALC disclaims warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement. Nothing in these Terms excludes or limits any warranty, right, or protection that cannot
lawfully be excluded or limited.

12. Limitation of Liability
To the fullest extent permitted by applicable law, MHALC and its directors, officers, employees, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your access to, use of, or inability to use this website.

This provision does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

13. Accessibility
MHALC is committed to making its website and information accessible to visitors. If you experience difficulty accessing website content or using a website feature, please contact us at mha@mhalancaster.org. We welcome feedback that helps us improve

access to our online resources.

14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, services,
practices, or applicable legal requirements.

Revised Terms will be posted on this page with an updated “Last Updated” date. Any
changes will take effect when posted unless otherwise stated.

Your continued use of the website after revised Terms are posted constitutes acceptance
of those changes to the extent permitted by law.

15. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law principles, except where applicable law requires otherwise. Any dispute relating to these Terms will be handled by a court of competent jurisdiction as
permitted by applicable law.

16. Contact Information
If you have questions about these Terms of Service, our website, or our online donation features, please contact:
Mental Health America of Lancaster-Lebanon Counties
Website: www.mhalancaster.org
Email: mha@mhalancaster.org
Phone: 717-397-7461
Mailing Address: 245 Butler Ave, Suite 204, Lancaster, PA 17601

Thank you for visiting Mental Health America of Lancaster-Lebanon Counties and supporting our mission to promote mental health, provide education and advocacy, and connect individuals and families with resources and support in our community.